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Tons of things, like "my phone is two weeks old and the battery life has halved"

1. Uninstall crap apps installed during these 2 weeks. 2. Disable or throttle background network sync.

I'd complain about the battery in that case, not support.

What? If you can't get support to fix the battery for you, that's also a problem with support too.

Well, if you want your complaining to achieve anything, you should do it to support.