> OVH Public Cloud guarantees 99.999% SLA for all available resources. (compute, storage, network) Where the support team detects a lost connection that isn't caused by scheduled maintenance, you will receive damages of 0.5% of the monthly rate per minute of unavailability (up to a maximum of 100% of your consumption for the current month).

Clever, they get to schedule maintenance outside of the SLA guarantee so it's entirely meaningless.

Good luck claiming SLA refunds from them. Their "support" will stall for months and in the end forget/expire your requests.