I understand the disappointment and frustration here, but choosing to be out $90 for something that will never be used—vs. recouping some money and having the offending item gone—seems like a questionable decision.
But that's my own subjective feeling, and I imagine others put their range higher or lower based on factors like distance to UPS store or Amazon locker, or how much they logistically have on their plate.
I read carefully, and did not see anything to suggest the item was not as advertised. I saw someone complain that they did not like various aspects. Absent an explicit money-back guarantee of satisfaction, I see no reason why the vendor should have to cater to every buyer's demand.