First both need an Amazon account which, okay that's not so bad. But now both Amazon accounts need to log into the Amazon Alexa mobile app which my grandparents can not do as they do not have a mobile phone with apps on it so, instead, I have to use their login on my phone. Then I had to register their cell phone with their account on my mobile phone because they can't do the text message verification via their landline that they've had for 30 years and to top it all off now their Echo has all of the contacts from my phone because it doesn't let you manually manage contacts per Amazon account, no they have to be copied directly from your phone.
So if they can make it so all they need is a Facebook account and now they can video chat with us or any of their friends and family? That would be perfect for my grandparents.