Indeed. When I needed to sell a house in the East Bay, the Redfin agent wanted to list the property for almost 20% less than it sold for. When I told her that I thought she was pricing it too low, she looked at me like I was crazy. The local agent that we ended up using instead (who had recently sold 3-5 houses in our same neighborhood) had a much better idea of what the house was actually worth, and also paid to stage the house--which Redfin would not have done.

We used Redfin to purchase that house, and our purchase experience was very positive, but selling the house with Redfin could have cost us a bundle. It would probably have been fine if property prices had not been rising so quickly at the time, but regardless, I am a believer in the value of staging which is a service not covered by Redfin's fees.