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If they changed to a service model they would have an incentive. If they leased a dishwasher 5€/month suddenly it wouldn't break for 15 years. Ten years ago I talked to a person in aerospace, he said they would change to a service model similar to jet engines, but since customers don't push them, they will wait it out.

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Anyone remember the unbreakable old AT&T landline phones? AT&T owned the phone, you just leased it from them, so they were completely indestructible. They weren't pretty, but they were bulletproof and you could slam the receiver down on a telemarketer without worrying about it getting damaged.

So yeah, you're completely right. If people didn't own their own hardware, if it was owned by the company and leased, we'd likely see more incentive to make sure they lasted.

Then again, companies discovered that you can lease something to someone and then charge them full price if/when they break it, so maybe not.

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