I have to respectfully disagree. From the video (the only source of information we have about the company's plans), it focuses on automobile-centric high speed transportation (as opposed to, say, efficient public transportation).
If there's anything we learned in the last ~30 years of urban planning is that building cities at car scales isn't the best way to promote healthy city life and community. There are many reasons for this. There's probably books that focus on just this, but if you want a better idea of how city design has affected community living in general, I recommend The Great Good Place [0].
I read somewhere else in this thread that The Boring Company is obviously something intended for Mars. I am more ok with that idea, since it might be impossible to do anything other than underground individual transportation in a place where the environment is hostile.
[0] https://en.wikipedia.org/wiki/The_Great_Good_Place_(Oldenbur...