You are paying for that trust.
For instance, right now, Amazon is charging $69.00 for a shoe we sell for $62.25 (including the item we list on their site, including shipping, etc.)
This is universally true for every item Amazon has cut us out on. It defaults to "Ships and Sold from Amazon.com" despite the fact they are the higher price.
Personally, at this point, I'd rather buy from smaller retailers. If you ever look outside of Amazon for "niche" items you'll start to notice Amazon stops being cheaper. Try looking at some of the clothing brands, the Guns&Ammo dystopia is unique to their industry. :P
To be honest, I'm surprised their valuation is what it is given I genuinely don't see how they can raise prices more than they have. Charging an extra 10% over your competitors is really already pushing the envelope as far as can be done.
Amazon has their Kindle product line of e-readers (along with their ebooks infrastructure and Kindle Unlimited), tablets, and smart tv sticks. Their Alexa ecosystem is thriving for now and its products are at 5 now.
Amazon has around 70M prime members. That's over $6B in revenue alone. Reports say these members spend more at Amazon too. They probably don't care about prices being a bit higher on Amazon either. That last sentence is my own hunch.
And who knows how the Whole Foods acquisition will shake out.
I'm not sure how much debt Amazon has, but their cash pile is over $20B.
^Like Audible, IMDB, Goodreads, Twitch, Zappos, Alexa, Kiva, and Souq. Woot went to shit. And they shut down Quidsi's sites like soap.com so that didn't matter anymore.
I just believe (rightly or wrongly) that Amazon's customers are more price sensitive that is commonly believed and the merry-go-round of constant reinvestment isn't going to be something that can be stopped for that reason. I always thought Amazon was fairly valued around $300-400/share and pretty much dumped all my stock in Amazon accordingly.
Maybe I'm wrong but I have a suspicion I'm not.
Look at Alphabet's financials vs. Googles and I think you'll find one of these seems just a much more reasonable valuation than the other at ~$1000/share.
Maybe. But the 70M prime members whose numbers just keep going up and we will see that number break 100M at some point. They don't account for a majority of Amazon's revenue but Amazon is doing over $6B in subscription revenue alone on them right now. Those members aren't as price conscious. And there's many people who aren't willing to pay the $80-100 yearly fee but still use Amazon as a default like Prime members. Those two groups combined most likely account for a majority of Amazon's ecommerce revenue and profit.
> I always thought Amazon was fairly valued around $300-400/share
But you quoted my part saying AWS itself (and technically I included the subsidiaries) is worth that much in share value itself/themselves. At $300/share you're talking about just a $150B market cap. At that point, whose values are you killing off? Amazon retail, value of all the prime members, AWS, Alexa/Kindle/Fire ecosystem, subsidiaries?
Their PE would be at 60 at that point. People once balked at FB's PE for being in the hundreds. Now it's at a cool 40. PE of 60 is about double Google's. Who coincidentally have been going harder in recent years on cutting spending with their latest CFO and continue with trying to raise profits of their golden goose.
Putting that into context, your thinking of $300-400 a share is too low. AWS has a lot of competition. But it's currently still growing and profit margins are huge. Most business don't seem to mind AWS's high prices.
Amazon is still growing too. They bought Souq, the Amazon of Saudi/ME. They are investing billions to fight for India. Google I believe has already won south east Asia.
Their retail/ecommerce revenue alone is around $100B. Overall, they are going to top $150B this year. Without AWS which is their primary profit machine right now, they are still at $135B+ in revenue. Don't you think if they wanted to, they'd be able to eek out a few billion in profit from that remaining $100B+ in revenue if they decided to go that way? That would get their PE below 100. I will note I don't think PE matters that much for Amazon right now. Just look at Netflix's or Salesforce's PE ratios now and in recent years.
I agree, Google's profitability much like Facebook is extraordinary. But they are the two main internet advertising companies. Apple is even more insane, but they only intersect in certain aspects. Finally, Google and Amazon had around the same revenue at the beginning of this decade. By the end of it, Amazon will be double (or just about) Google's revenue. Comparing them isn't as simple as apples to apples.
Amazon can't actually compete with us on price without selling below their costs. That is the reason we are still alive despite Amazon moving into our market. They can't raise prices _at all_.
Their ability to do so _entirely depends_ on them becoming more efficient. I suspect they can't become substantially more efficient on the retail side than they already are.
I personally don't think they'd take that much of a hit. But i could be convinced by otherwise.
The clothing I'm talking about is pretty niche as well. It isn't everyday clothes/shoes.
As a consumer, most of the time the convenience, security, service and shipping speed is worth the trivial difference. I don't bother doing price comparisons anymore unless it's several hundred, and even then usually need about 10% delta to switch retailers.
If you want to voluntarily pay a 10% tax most Americans can't afford, that is your choice.
We would have to raise prices to use FBA for that shoe and Amazon doesn't allow us to sell a different price on Amazon than we do elsewhere.
Also, I'm pretty sure you're allowed to set different prices on different marketplaces. Your Amazon offer must be the lowest though right?
The discussion was about comparison shopping. They can buy from our site or Amazon. We don't care.
So for purposes of the original comment it was irrelevant and it still isn't relevant really.
The original bit of the chain was this:
> One fascinating niche are online retailers which fill market voids Amazon deliberately creates out of corporate policy. For instance in the US one can readily purchase firearms and ammunition through the internet. Due to various legal formalities, Amazon won't touch that particular market segment. Visiting sites like www.sgammo.com, www.palmettostatearmory.com, or www.midwayusa.com, is like stepping into an uncanny PHP laden alternate reality where Amazon never existed. This federation of specialized retailers offers a glimpse into what the online shopping experience _could_ have become, if it weren't for Amazon's hegemony.
I was arguing that was absurd and is unique to that niche. Also, Amazon isn't benevolent.
I didn't argue that I cared about the mechanics of how Amazon screwed its customers.
> Also, I'm pretty sure you're allowed to set different prices on different marketplaces. Your Amazon offer must be the lowest though right?
Correct. And charging customers via FBA $62.25 is untenable for Amazon as well as us which is why they charge noticeably more.
We _could_ charge their customers $65 and ours $65 but:
1) Amazon will find compliance issues with our identical products.
1b) If we comply, Amazon will drop prices until we stop competing with them and/or use their size to pressure a manufacturer into obedience (a la Walmart).
2) We will be cannibalizing our own sales channel to drive more people to Amazon by lowering Amazon's price to the customer $4. This is objectively a terrible decision.
So why bother?
FBA is a _terrible_ idea if you are in competition with Amazon on any level. The sales they'll send you aren't worth selling MFN at a better price point.
Is this just for FBA items or for any items you sell on Amazon? I've definitely seen products selling for less on other websites than on Amazon.
All I know is if we do that, we get de-listed and a warning.
Lack of cooperation builds these monopolies like Google and Amazon.
If I recall correctly, US telcos couldn't even agree on which mobile payment system to use, because every company wanted to partner with someone and get a larger piece of the pie. Now it seems the only mobile payment system anyone actually uses is Apple Pay.
That anecdote aside, I agree it would be awesome if such a standard existed. I just don't see it working out since retail is such a cut throat business and everyone will be looking to undercut their competitors.
Remember, competition is good for the consumer and bad for companies.
Same with online retailing – I like the choice and the good feeling that Amazon has to keep trying to earn my business. I don't want too much Amazon homogeny for the same reasons I wouldn't want too much, say, Walmart homogeny. Or Ford dominating autos.