He had two excellent abilities: convincing the board to give more money to IT, and hiring good people to spend the money wisely.
Generally, a CTO's tech "qualifications" are more from having some general knowledge about the technology ecosystem (e.g., they've managed software people before, and they know what Microsoft SQL Server is) than from any hands-on experience.
They will often be the type that have always been interested in gadgetry and tech, but basically only enough to subscribe to WIRED (back when that was a thing people did) and observe the industry casually. Not enough to get involved in the process themselves.
CxO is a fundamentally non-technical job, so I don't know what people expect from "technical" occupants. Technical people do poorly because the role is almost entirely subsumed by "business" responsibilities; that is, closing sales, talking to media/making presentations at conferences, sitting in meetings with lawyers and investors, setting budgets, and so forth.
Let me ask you, what is a "technical" CTO supposed to do?