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It is probably also illegal for them to compensate some customers and not others. There are FINRA regulations against that.

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If people could get refunds in the US stock market because of flash crashes, algo trading, that sort of doesn't make the market a balanced market anymore.

See 2010 flash crash. "Procter & Gamble in particular dropped nearly 37% before rebounding, within minutes, back to near its original levels. The drop in P&G was broadcast live on CNBC at the time, with commentator Jim Cramer commenting."

Exactly. There are a lot of problems with compensating customers who lose money. This is why it is unethical for Financial Advisors to do that.

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