What is required is effective regulation. Which the new FCC head just gutted.
This implies the previous FCC head was effectively regulating the telco and cable companies before, which is not accurate. It's gotten worse, but it's never been good. The telco/cable industry is basically a crime syndicate that operates in their own world of murky legality. Somehow, they keep getting away with atrocious behavior that hurts consumers and keeps competitors out.
So many things they do as standard practice ought to be illegal, but they're really good at lobbying. They may not be good at providing customer service or competent at providing internet but they're very good at manipulating the law to suit their interests. And, even given the incredibly favorable legal climate they exist in, they push past the law and do shit like this.
And, that's why the US is so far down the list in terms of internet speed and quality. The operators aren't in the business of providing good service, they're in the business of making it impossible for anyone to effectively compete with them via any means available (regardless of legality or ethicality).
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