Examples:
"The first clue came during the setup process. After being forced to walkthrough a tutorial on how to use the touch keyboard, which I could not find a way to skip..."
Eh, try using the next button?
"Thereafter, I discovered software I could find no way to uninstall; programs which hung around after I was done with them with no way to quit I could find...."
Clearly he didn't look in the Settings -> Applications menu, or in the Downloads section of the market app. Also clearly doesn't understand that you don't NEED to exit Android applications, this is the point of Android multitasking.