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"Market" is an interesting concept here.

Do you compare all usage, or just their hosted versions (i.e. do on-premise installs count)?

Do you compare all usage, or just paid usage?

Can a company that's not even close to profitable be considered a "market leader"?

"Can a company that's not even close to profitable be considered a "market leader"?"

Sure it can. Uber and Twilio are generally considered, far and away, as market leaders in their respective spaces; Uber is massively unprofitable and Twilio was operating at a loss at the time of its IPO.

Market leadership is a function of production and capacity, not profitability.

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