It's totally unsupported. If you were not able to just rent the tin and configure this yourself then you're probably not going to be able to maintain it long term. This product is dangerous and some people will learn that too late.
why not just hand your systems over to a smart 15 year old kid to run, and go take a nice beachside vacation in the meantime? probably would work out better.
For many the detail of the hardware does not matter Eg. "Once the packet hits the tin it's no longer my problem". Also talking about a £50k pile of servers as just "tin that needs to be racked" could be a backhanded way of signalling confidence in the task, where others might be intimidated by the cost of the equipment they are dealing with.