However, these immediate policy violations are strange to me. As someone who writes software for a lot of field crews, these kinds of exceptions happen _all the time_ and very often they're for explainable reasons. (the guy's hands were busy, he asked his buddy to move the heavy tool).
I'm sure they're aware of this but you have to work in some kind of tolerance to these kinds of compliance violations, because the ultimate goal is increased safety, not finger-wagging.