Meh. The public, in general, has a hard time with Word, too.

Which isn't to say that word processors aren't nice. I actually held off on learning LaTeX years ago because I didn't see the point. The fact that I can still reliably open my documents is huge, though. And it only takes training to learn to use it. For transient things that just don't matter? Yeah, they work fine.

What irks a lot of us is how we typically are given yet another document sharing method for documents that have to be kept in sync with source.

Worse, a SharePoint or workdocs link that only works from one of my browsers correctly and has horrendous correspondence features. So bad that collaboration typically is, pick someone from the team and they will completely own this.