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Comment by scrollaway | Hacker News Reader

I don't think it's HSBC, but they do similarly horrific stuff. Almost all banks have a truly terrible online service.

I'm a happy user of N26. I very, very highly recommend it to all european customers. I'm never dealing with shitty bank service again. https://n26.com/ (Email me if you want a referral invite).

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N26 had some of the worst security until a researcher came along. See https://media.ccc.de/v/33c3-7969-shut_up_and_take_my_money

People often confuse lack of published security issues with the existence of strong security. It was the rally cry all along of techies opposing Apple's security-based advertisements.

I use HSBC for personal and business, can confirm personal is bad but HSBCnet (business) is the worst software application I've ever used, period. http://john.je/k7X2

Wells Fargo and Schwab seem ok in my experience. Wells Fargo even updated their site with slick new UI and menu options are actually findable. Amazing!

It was discovered today that Wells Fargo passwords are case-insensitive:

https://www.reddit.com/r/personalfinance/comments/66n4li/i_j...

Just today...? Chase Bank has been case-insensitive for several years now. I even contacted them about it when I found out and they outright told me they had no plans to fix it.

Tons of companies do this because it substantially diminishes the number of support calls/complaints that they get related to unsuccessful logins.

It's 2017, and I still have online financial accounts that are "secured" by short numeric PIN, so count yourself lucky that you can at least use some letters in your password.

C-mp-t-rsh-r-: your website's trash and you should be embarrassed with yourselves.

To be fair, until sometime in the last ~2 years, Schwab PWs were alphanum case-insensitive 6-8 characters only.

So I know this also :) I am a techie that made a bit of money and it was kept at Schwab. I made a big enough issues of it that they arranged a call with their security team. The call was good and they explained the reason why (legacy system) and their plans to update / fix it. They also address my questions about password storage (hashing/salt) - they did it correctly. They showed a great deal of knowledge and competence in their job, such that I was willing to leave my money. I applaud their willingness to have the call. My dealings with them have always been pleasant.

I sent feedback about the WF interface and it was actually addressed with 2 weeks. I was floored.

I clicked the transfer money button from chrome and it logged me out for months if not years. I called them and it still took them forever

Wells Fargo seems ok in your experience??!! Is that a joke? Your account is wide open to any of thousands of employees who conspire against you. You're ok with that?

It's people like you who keep companies like that in business and encourage such atrocious activity.

What I love most about n26 is the lack of foreign currency transaction fees.

Then you're going to adore Revolut: http://revolut.com/

Do they have direct debits yet?

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