Some folks may hate them because of Susan Fowler, but that doesn't change the fact that they've drastically improved the world for consumers.
Initially, Uber set itself out as the hero of the day, riding on a shining horse to fight the Evil Taxi Mafia. Anyone who looked closely at how they did that could easily predict that what they want to become is the new, but worse, Taxi Mafia. They've been assholes almost from the start, they continue to be assholes now. That so many people only got angry after sexism accusations, of all the things, only makes me sad about the state of humanity.
As a consumer, what exactly should I be angry about?
As a responsible citizen of a civilized society however, one should be interested in how such a service comes to be, and what it means to people involved and the society at large.
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BTW. I'm founding a biotech startup now; we provide personalized medication for free, OTC, ordered through our mobile app. We can do that because of our innovative manufacturing model, which involves doing BSL-4 level work with pathogens in our garage. I.e. we're disrupting the corrupt dinosaur regulations to provide a cheaper and better service.
In a taxi you can rip off a firangi or fail to pick up a black passenger at your leisure. With Uber, this will cause your ratings to drop below 4.3, or your acceptance rate/cancellation rate to drop below/above whatever threshold they use. Then you get kicked off the platform.
Uber is providing the necessary regulation of the system that governments fail to provide.
While I'll agree that Uber used to provide a higher quality experience (nicer cars etc), this is no longer the case. The rating system is also broken-eg it now offers too much power to drunk customers. Uber now operates only to benefit itself-not its customers, not the drivers and certainly not the public. Perhaps you'd prefer to be regulated by the whims of a corporation & their pursuit of profit extraction rather than the democratic legitimacy of government, but thankfully, most of us would not. Hence, even if its taken some time for local & national governments to get up to speed, Uber is being banned, taxed, and forced to abide by the public & workplace safety rules every other company must follow.
On the contrary, most of us would prefer this. That's why yellow cabs are losing market share everywhere that men with guns don't take away their right to choose.
https://www.theatlantic.com/business/archive/2016/10/uber-ly...
And that makes racism more acceptable?
Also I guess you are not familiar with The Atlantic.
It is a 160 year old institution, it is very well-respected. Past writers include Ralph Waldo Emerson, Oliver Wendell Holmes and Harriet Beacher Stowe. It does not trade in Clickbait.
The rest of your comment is basically the "argument from authority" logical fallacy.
An article being a "dud" is highly subjective, even if you yourself haven't found an article to be a worthwhile read does not qualify qualify an article as "clickbait".
There is nothing sensational in the article, it is simply discussing findings in a study.
The Atlantic has actually fared pretty well:
[1] "The Atlantic saw the highest increase in circulation, expanding slightly by 2% in 2015."
http://www.journalism.org/2016/06/15/news-magazines-fact-she...
This 2016 is the most recent data available.
I haven't. I'm simply pointing out that their venerability doesn't guarantee that everything they put out is of the highest caliber. The bevy of think (or whine) pieces it has published about millennials and safe spaces speaks to that, I feel.
>There is nothing sensational in the article, it is simply discussing findings in a study.
Which is sufficient as a rebuttal to the claim that it is clickbait.
For reference on the logical fallacies used in your comment, see: https://en.wikipedia.org/wiki/Nirvana_fallacy and https://en.wikipedia.org/wiki/Genetic_fallacy.
Racism isn't like homeopathy, where any quantity at all has the same effect. More is worse, less is better.
In that study, the median black taxi rider is passed by 2 taxis before being picked up, vs 0 for the median white (see fig A.6). The difference for Uber is not remotely as large.
When I just opened up the Atlantic now, it showed me ads -- err, "content" -- from Revcontent, which is some of the worst clickbait on the Internet.