Hacker News Reader

Comment by tw04 | Hacker News Reader

The other thing that Uber has offered (in general) is more polite drivers. Likely because of the rating system. Taxi drivers, at least in the US, always acted like you should be grateful they even stopped to let you pay for a ride.

View on HN

In many places in Europe there are apps to hail legal taxis, with the rating system as well. To make it even funnier, in some of these places the taxis hailed by an app are significantly cheaper than Uber. The only reason anyone would ever use Uber in e.g. Dublin is being unaware of Hailo.

The problem with rating systems for traditional taxi-services is that they are most often without effect. There is no penalty or change if a driver is rated badly.

Actually it's not the case. Not only drivers have to have a good rating to get rides off-peak, the app operator also serves as an effective complaint outlet. I've heard of cases of people complaining to Hailo about a bad ride and getting their money back. I guess the taxi drivers accept to pay back, because it's still better than losing all these future rides.

> always acted like you should be grateful they even stopped to let you pay for a ride.

You have my upvote for saying it.

I usually don't use taxi in Italy because of the inability of the driver to shut the f*ck up when they are driving. Last time I took one to go back home with my girlfriend and this driver talked to us for half an hour of a conspiracy theory about the Fukushima accident being the result of Japan not allowing some US investment fund to enter their market...

And I have to pay to listen to this shit?

Reply on news.ycombinator.com