>"We've underinvested in the driver experience," a senior official said. "We are now re-examining everything we do in order to rebuild that love."
This is a pretty troubling way to phrase using behavioral science to manipulate your employees.
This is a pretty troubling way to phrase using behavioral science to manipulate your employees.
Encouraging drivers to locate in busy areas does not require behavioral science.
Isn't this pretty common across all companies? Can the HN modifying the ranking of articles be categorized as user manipulation and evil?