What a horrible thing to say.
There was no appeal for sympathy, nor any disrespect for any other groups or individuals, and the question is the very embodiment of an acknowledgement by that person that it is time they made the effort to adopt the more normal sleep routine that you so aggressively insisted they should.
It was simply a polite request for suggestions from other people who have succeeded in adjusting their circadian rhythms from being more nocturnal to being an early riser.
Nothing in the question warranted anything like this vicious, cruel response.