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> Any bugs on non-supported browsers would never get reported back to our team, so we'd never hear about them.

Wouldn't this filter out a lot of legitimate bugs that just happened to be discovered first on an unsupported browser?

Statistically speaking, the odds of a bug being found first on an unsupported platform, which represents such a small segment of your users, are low. The odds of it only ever being found on an unsupported platform, even though it's not platform specific, probably means it's rare enough for the business not to care about it.

Not really. Once they get discovered and reported on a supported browser, it sounds like they'd be routed to the team. Theoretically, bugs could exist in supported browsers that only get reported in unsupported browsers, but you'd have to weigh the likelihood of that against randomizing the team investigating bugs in unsupported scenarios.

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