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People in the computer hardware/software repair industry should be infuriated by this as it erodes trust in their profession generally -- not just Best Buy.

I know I'll be recommending that friends and family just backup, destroy, and/or reinstall, and avoid repair shops unless absolutely necessary.

And of course -- Don't buy from Best Buy.

Don't most people just go along with it and say "I have nothing to hide".

You say this, but I've noticed "servalince-fetegue" on (surprisingly) non-tech people. I think the general populace are starting to wise up to what is happening; perhaps not on a large enough scale to effect anything, but it's happening nonetheless.

I think the future might not be as bleak as it currently seems. Talk with people. Explain what's going on and why it's bad. Despite the common rhetoric of people not caring, many do.

Frankly, I'd hope that this extends to financially and legally.