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It's highly unlikely that Susan's account is untrue.

Making an untrue statement, this publicly, would mean Uber's lawyers would have a strong civil case to sue her for defamation: http://www.dmlp.org/legal-guide/california-defamation-law

Susan was brave to share her story. There's very little upside for her, and tons of potential downside.

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Furthermore, she says she has evidence in the form of emails. I'm not suggesting she will, or even should, make them public, but it would be a hell of a gamble to claim publicly to have them if she didn't, as she will need them if she finds herself in court.

Those hipchat messages and emails are available to anyone with the ceo's say-so who cares to look.

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