A friend of mine was selected for a Support Role (that too, a temp one).

They had him and a bunch of other come in on the same day, and write a 16 page exam.

From what I understand, my friend didn't like the atmosphere and was already overqualified so he accepted another position.

But this left a bad taste in my mouth about their hiring practices - but then again, if they are continuing with this, it probably means that it works for them.