Hangouts is so strange to me (like many Google products I guess). They got a ton of traction; first release immediately was super solid and then nothing. Nothing has changed in ages. No obvious features get implemented. I would love so much to have s tile view of all participants. Ideally we would get a codec that's actually supported by hardware instead of this battery draining mess. I'd love to have an option for the video not to be cropped. I can't count the confusion that has caused over the years with people in meeting wondering why someone is only showing their forehead out why everybody but them can see multiple people on camera but they only see someone in the center. All the hard work seems to be done, but Google refuses to polish and properly maintain it. It's bizarre.