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Of course they went to GitHub, because GitHub actually works (looking over to GitLab), it doesn't suck (looking over to GitLab), the UI/UX is not fugly (looking over to GitLab) and it doesn't stop working when total users logged in > 10 (looking over to GitLab).

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GitLab works and looks pretty well to me, for the past year I've been using it. Maybe these other problems are specific to your use-cases? You should send them an e-mail, or a pull-request since GitLab is open-source, if you encountered an issue with their website. If I had a product like that, and one of my clients was dissatisfied for various reasons, I'd want to listen to their feedback.

Sorry, I got better things to do than fixing other people's products. I much rather focus on my work and pay for the product of another company who seems to be getting it right.

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