I questioned their engineering competence during their last outage and the general responses I got were very dismissive. Gitlabs were able to spin the last disaster into a publicity stun with the live streaming but I feel like that was a fluke. Bro coding and "openness" will only garner you so much good will with paying customers who are more concerned with availability.

The unavailability of a code repository might be more of an inconvenience for a single developer but in an enterprise environment with teams of coders being able to quickly disseminate code changes can be critical. The unavailability of a source repository becomes a huge liability and a waste of man hours.