So really, I think what the author is observing is that having experienced high-speed reliable connections, it is very disappointing to move to a much slower connection. For the emerging tech markets, I can imagine the experience would not be great if the load was long enough to cause timeouts and connection failures, but at the same time, the 99% experience, as it probably was when the web was born, is "holy crap look at everything I have access to now!"
Yes, there are some really terribly optimized and redirect-happy sites out there and yes, you should do everything you can to make your page speedy. Everybody benefits when you do. I think, though, that this is more of a case of "let's be thankful for and aware of what we have," and "if you suddenly have a slower connection you might find yourself annoyed" more than "most sites suck on slow connections."