It's really interesting to see how far some people will go to absolve Tesla of anything bad. This car was a lemon and the owner got terrible service from Tesla. End of story.
This isn't the usual holier-than-thou I did noth-ingggg! bad review.
But it's always hard to know....
If there is something you can do from between the wheel and the seat to cause those error messages, it's Tesla's fault.
All I'm saying is that the letter is not actually wrong; as far as Tesla can tell, they had repaired everything wrong with the vehicle and therefore it was in good working order. And for all we know, this diagnosis is correct, seeing as how the owner didn't try out the vehicle again after the last repair.