This claims from a study of a particular model of Ericsson's ATM switch whose software was written in Erlang.
A can tell you for sure that: * Ericsson has other switches and other telecom equipment whose software is written in C++ * other companies (Nokia, Cisco, Alcatel etc.) also built similar complex telecom equipment whose software was in C++
I'm going to bet that at least one of those devices was more reliable than that particular switch, because it's not the language that creates reliability but people writing and testing the software.
Some languages make it easier than others but attributing some magic qualities from extrapolating a single case study of a telecom equipment is just silly.
Telecom equipment is reliable because it has to be. If you're incapable of writing reliable software for telecom equipment then your company will go bankrupt and be replaced by one that can, even if the language they use is C++.