Seems incredibly short sighted and carries a valuable lesson to the other sales people.
Seems incredibly short sighted and carries a valuable lesson to the other sales people.
oracle wants all of its best people to quit, especially if they are walkin away from a high spending account. they will put a younger employee to service the account at 50% cost, and whether the relationship gets better or worse they don't care, because they've realized the cost savings...
... and any revenue growth the company needs comes from acquiring other companies, not from happy customers
since then we have not been too good at innovating, so we buy companies technology + customersfor the explicit purpose of soaking up as much of their existing revenue as we can, to pad the falling sales of our databases, hw etc
then, inevitably, after we have abused our relationship with those customers and the sales reps on those accounts, we... buy more companies and start the process all over again (see netsuite), rather than fixing the abuse (see hyperion, peoplesoft, jdedwards)