I met commissioner Pai in person last year (he was meeting with groups of founders in the Boston area). IIRC, the primary point of discussion was wireless spectrum policy and ensuring access to broadband internet for the greatest number of people, so I have little insight to offer into his thinking on other issues. However, in my impression he seemed to be a thoroughly decent and knowledgable person who cared deeply about the work that he is doing. I think it is important to separate the policy issues from the person.