Ah, Infosys! My only experience of dealing with them stands out as one of the more amusing of my career. I was contracted to lead a team for a digital agency to rebuild the front-end of one of the UK's largest supermarkets; Infosys already had an existing contract to handle the back-end and integration; the supermarket had just a couple of (not very) technical leads (glorified project managers, really) to steer everything from their end.

About monthly, the supermarket's tech leads, myself, a project manager working with me, and anywhere up to about ten Infosys employees would meet up physically in the supermarket's offices. Only one of the Infosys employees would ever address the table, and rarely at that. The others all had identical laptops (perhaps even identical clothes?), and all took notes during the meeting, but never spoke, apart from just occasionally to mutter quietly to each other.

It was absolutely surreal. Needless to say, the integration did not go especially smoothly.

It takes all kinds. Some people like doing as they're told.