lmao the mental olympics needed to arrive at the conclusion "data collection to improve advertising efficiency" is noble.
AOL: Hi, this is John at AOL. How may I help you today?
Ferrari: I want to cancel my account.
AOL: OK. I mean, is there a problem with the software itself?
Ferrari: No. I don't use it. I don't need it. I don't want it.
John disputes Ferrari's claim that he never uses the account.
AOL: Last year, last month it was 545 hours of usage.
Ferrari: I don't know how to make it any clearer. So I'm just gonna say it one last time. Cancel the account.
AOL: Well, explain to me what is wrong.
Ferrari: I'm not explaining anything to you. Cancel the account.
It goes on like this for 5 minutes.
Ferrari: Cancel my account. Cancel the account. Cancel the account.
From: http://www.nbcnews.com/id/13447232/ns/business-cnbc_tv/t/how...
IIRC, from the audio the AOL rep. just goes on about how he's "just there to help you". To me, this is the same. "We just want to give you the best advertising that is relevant to you!" So possibly these people just take them at face value. Which is usually a bad idea when there's a profit motive.