> Terrible waiter? Subtract $2 or $3.
Really? Surely if they're a terrible waiter/terrible service, you shouldn't leave any tip.
Really? Surely if they're a terrible waiter/terrible service, you shouldn't leave any tip.
I say this as someone who has worked for both very dysfunctional management as well as very functional, process oriented management. The difference between how well customers were served was like night and day. Some issues that contributed to the dysfunction was lack of training and lack of feedback.
Also, in many places tips are pooled, every single person I know who was a tipped employee was part of a tip pool, so you probably taking away salary from an amazing server in the process. Sometimes back of the house is tipped out a small percentage as well.
Restaurant service is, above all, a team effort, so basically tipping is super unfair no matter how you slice it.
In places where they don't pool the direct wait staff might still need to give a cut to others. It was explained to me that the busboys will sandbag you if they feel cheated, and then good luck turning over tables in your section when they haven't been cleared.
Of course management doesn't have an incentive not to over staff because they aren't paying the employees hardly anything anyways. Add that with employees bribing^H^H^H^H^H^H^Htipping other employees and, wow, what a dysfunctional system.
I'd imagine bartenders would pretty much always be required to pool tips with each other since whenever there's more than one working they always work in a team.
If you actually speak up they'll have a better idea.
You can demand that the bill be discounted or waived entirely (or that what you paid be refunded) if you didn't get what you were expecting. For instance, if you walk out of a movie because the sound was a half second out of sync and the picture was out of focus, you could just eat the price of the ticket, or you could find a manager and get your money back for the low, low cost of just voicing what was wrong with your experience.
What else would you do? Angrily write a bad Yelp review in your car?
Fortunately, I live in an area where there is no end of new restaurants to explore, if I have bad service at one, then I just won't go back there. Problem solved (for me).
For the record, I've never tipped 0% (but have tipped only 10% for particularly bad service).
I wouldn't leave a $0 tip in a country where tipping is an essential part of the server's income, but I do think such a system is backwards.