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The back of the house is like that in every regular restaurant. Prep and most cooking is done by low-paid (usually brown) workers, plus it's hot and cramped all the time.

I worked in two PizzaHut locations in the UK and it wasn't cramped, not was the ethnic makeup of the kitchen substantially different from the rest of the city.

You're so naive. That is every restaurant. Whether it's burgers, Chinese food, Indian food... It's cooked by immigrants, usually Hispanic folks. Kitchens aren't comfortable and spacious.

It's difficult work. I have a lot of respect for restaurant workers.

If only there was a spacious kitchen employing a bevy of white, twenty-something hipsters to prepare our foods. It'd be so much better that way.

This is what worries me about Eatsa :-/