I have two of their products, and must say: when they work, they work awesome! Range is great, monitoring is great - just compliments.
But a firmware upgrade on their access point caused quite a lot of trouble. And with only one access point I seemed to be the lucky one, others had more work fixing it. Some got bricked when trying to revert to the old firmware. Support forum should provide background information if required.
Bottom line: the sales-flyer always looks great but the moment you actually touch the device you start to notice some issues you wished someone told you beforehand...