Actually I do drive. I drive so I can sympathize with the partners I am serving and better server them by making the product the rely on to make money better, and more reliable.
It's not an insult. It's a statement of fact: it is a different experience than depending on Uber driving for your livelihood. So one should not read much into it regarding the hardships/issues of drivers as professionals.
The same way a NLE developer that "eats his own dog food" by editing his daughter's birthday video doesn't exactly have the same experience/needs/issues of using the software as a professional editor in TV or film.