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Your experience is basically why I use both Azure and AWS, but have never even tried GCE despite their many promising features.

I've had great support experience with both Azure and AWS, but simply don't want to risk needing support on a Google product. Not worth the headache.

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Huh strange, I've had excellent customer experience with GCE and Google in general. AWS also has excellent customer support.

Problem is when they find out your in violation of something on some totally unrelated google service and ban you from using GCE also. Not saying that it happens often but it do. On some old unused google account when google music was just enabled for US (they checked credit card address, I am not from US) I payed for the service to try it with friends US credit card. Some months later they disabled google wallet entirely for that account permanently, thereby rendering all their paying services unusable for that account because you could pay for them just over google wallet not with paypal or something.

And they likely do have good support.

I'll just never know, because it's not worth the time to find out (and potentially be wrong) when I can use services from providers with a reputation for good support (and who gave me good support for years prior on their other product lines -- something Google definitely hasnt done).

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