A good case for touch screens, where the label is the interaction point.
A good case for touch screens, where the label is the interaction point.
ATMs I tend to use have the following design: https://www.sparkasse-einbeck.de/module/aktion_if/wunsch-pin... with a row of four large physical buttons to the left and right of the screen. It's impossible to get a viewing angle extreme enough that this gets ambiguous.
Having used both types of ATMs, I find the touch-screen ones less error prone. The touch targets are always gigantic. They pretty much have to be anyway to ensure that everybody can read the labels. I just touch what I want and it works. For ATMs with physical buttons on the side, I always have to crouch down to get the right angle so I can figure out which button does what. With the ones I've used, it's quite easy to get a viewing angle where it's ambiguous.
One feature they had in common: each function button had Braille (raised dots for the blind) instructions also.
Yes, Braille. On the driver's side.
This could explain much of what I encounter on the roads.
[1] http://wlbpa.org/wp-content/uploads/2014/02/gas-pump.jpg [2] http://image.mlive.com/home/mlive-media/width620/img/kzgazet... [3] http://dbhurley.com/media/uploads/2016/03/bad_ui_gas_station...