> But there’s lots of collateral damage inherent in the free market — in “blowing up the system,” as Silicon Valley entrepreneurs like to say. Such explosions are great for the bomb manufacturers, but not so much for innocent bystanders.

This seems to be the overlooked point here. In business, it can be profitable to disrupt and go after sweeping changes. In government, you can hurt real people in large numbers by doing so.

Also, the article isn't implying that companies can't or won't do good. Companies can certainly work well across income ranges. The point is, that's still a different goal than working well across all income ranges.