We've had the opposite experience using Replicated for npm's on-prem npm Enterprise software.

I was originally trying to build our Enterprise solution using Ansible, targeting a few common OSes (Ubuntu, Centos, RHEL); headaches gradually began to pile up, surrounding the "tiny" differences in each of these environments -- I'm VERY happy to offload this work.

It took me a little while to wrap my head around best practices regarding placing our services in Docker containers, but once I was over this conceptual leap I was quite happy.