guiding my parents remotely on how to use software is so difficult.

I have to be very specific, like I have to say click the button about 2 centimeters to the right board of the monitor.

I understand the design pattern of an ui. even I'm new to a software I know where to find what I need. but to them, every new ui is completely new.

For example, they still can't tell when to double click on a button/icon, when to single click.

I gave up on educating them, all I hope is a simpler way to provide remote support.

there used to be a remote desktop app called crossloop, which shut down after its company got purchased.

it's very easy to use, once run, it generates a code and just enter the code on my side, I can take over their desktop.

the closest solution now is chrome remote desktop, but guiding my parents through app store to install it is a long pain process and they can't remember where to find the app next time.

I thought about recreating crossloop myself for people with the same need. But I talked to my friends, they don't seem to share the same pain. And I thought the market for this will shrink as the newer generations are more familiar with computers.