On the other hand, I've repaired my Bosch washing machine twice in the last year. Once to replace the pump (somehow it ate a pair of tweezers - still not sure how!), and once when one of the mounting brackets for the main drum suspension springs failed. Both were remarkably easy repairs, though the design of the mounting bracket seemed like it was designed to eventually fail after a certain amount of use (or perhaps abuse). The important thing was that although Bosch don't sell the parts anymore, compatible parts were easily available online from a third-party parts supplier. The Internet seems to have really enabled such niche suppliers to thrive.