They are providing a hosting service and product, based on Pageflow. Which is mentioned right on it's homepage!
They contacted Al Jazeera directly and were brushed off (can easily happen in a large company, doesn't imply malice).
The page would probably never have been taken down without the media coverage. And said coverage might have informed some devs about Pageflow, but it's also good publicity.
People often forget that one actually has to make money too. If you do that based on an open source product without violating any licenses, and even contribute back, why not?
They have every right to shame companies using their product without paying for it.