I found the reddit thread. They gave you a lot of good feedback. I think its ridiculous to dismiss it as "very typically for reddit" when the reasons it went so poorly are extremely relevant to your business...

When you are 2-3x more expensive than a very similar competitor, all the fancy marketing and URL won't sell (much of) your product. The community also gave you marketing advice and suggested you removed phrases that would get you in legal trouble with the FDA. The community also informed you that your closest competitors already have significant partnerships with manufacturers.