Also, there is no singular reputation that represents all taxi services. Your idea that all taxi services have a bad reputation only further makes your argument unbelievable. A mom & pop business operating a few taxis in a small suburb is way different than a highly regulated city taxi service competing for medallions. Taxis in some cities are always good, while in other cities they are always bad. Taxis in some countries aren't regulated well enough, making them unsafe, but then in others they are regulated and safe.
"The taxi industry" is (mostly) just a fiction that Uber enthusiasts make up. It certainly is when it comes to taxi service reputations, which vary locally.
By your own admission, you live(d) in Cambridge, which is not Boston! Completely different cab companies, rules, medallions, etc. I can't say shit about it up there. But in Boston, where I've lived for over a decade, it totally sucks! You are out of you god damn mind! Stop talking about things you don't know! As your mass amount of down votes show, you are talking out of your ass, so don't even bother.
As we say in Boston, get the fuck outta here with that shit, kid! Taxis are the WORST