Hi Loic, thanks, glad to be here.
> Constant stream of increasingly polished UI updates has been a huge driver for adoption internally.
Yay, glad to hear that. We'll keep them coming, we're hiring UX designers and a UX lead at the moment.
> GitLab is being increasingly used not just for code but also for project management, collaboration and possibly even tier-1 support tasks, and emphasis on features such as email sinks, deadlines and (hopefully soon) label-backed boards is just fantastic. As soon as boards merge we might very well be dropping Trello.
Wow, that is awesome to hear! The issue board is landing in 8.11 https://gitlab.com/gitlab-org/gitlab-ce/issues/17907 and the latest mockup looks pretty sweet https://gitlab.com/gitlab-org/gitlab-ce/issues/17907#note_13...
To do support and email sink would be nice (in addition to reply-by-email that we currently already have). The issue for this is in https://gitlab.com/gitlab-org/gitlab-ee/issues/149 and if you like it I would appreciate a comment with your use case there.
> Since it's being increasingly used by non-tech folks, the second bigger barrier to adoption UX-wise over here is localization. Months (years already? time flies!) ago the rationale was that tech teams know english so GitLab was fine with no localization, but things seem to come to a change.
Translating GitLab is inevitable but we need a good trigger to start. Preferably a large organization that expresses this wish. The conversation is happening in https://gitlab.com/gitlab-org/gitlab-ce/issues/4012
> "Codeless" projects is definitely something of interest for non-tech folks too (i.e no git repo/MR/CI but issues and wiki), is that out of scope for GitLab?
Great idea and a wish of me for years, I've made an issue https://gitlab.com/gitlab-org/gitlab-ce/issues/20182
> Any plans for non-linux (specifically Mac OS X) shared runners on gitlab.com? This is definitively a factor in migrating some FOSS projects from GitHub+Travis to gitlab.com (shameless hint: https://github.com/arch-osx)
If we do this we will likely charge for non-linux runners to make it sustainable. Of course you can already bring your own OSX runner by renting it somewhere and installing GitLab Runner on it.