quoted from the blog post*

  Achieving human level performance on any real world task is an exceedingly difficult endeavour when moving away from a few simple and well defined tasks.

May be related or off topic

I have developed a small messaging application which categorise the incoming messages by HUMANs (instead of AI) to achieve less false positives.

HTTPS://www.formalapp.com

I admit this app's solution is not technically complex.

And I understand building AI based solution is complex and needs more expertise.

But in this use case relying on human intelligence works or am I missing something ?